
FAQ
When will my order be delivered?
Our delivery is fast and reliable, depending on your location. Once your order has been shipped, you will receive a tracking number, allowing you to track your package in real-time and know exactly when it will arrive!
What is your return policy?
You can return your order within 30 days of receipt, as long as the items are in their original condition and packaging. Simply contact us, and we’ll be happy to assist you with the return.
How can I contact you if I have any questions?
You can always reach us via email at info@Stelvix.com. Our team is ready to assist you!
Are my payment details secure?
Yes, your security is our top priority. All payments on our website are secured with advanced encryption technologies to protect your data.
How do I know that my order has been placed?
Once your order is completed, you will receive a confirmation email with all the details. Don’t see it in your inbox? Check your spam folder or contact us.
What happens if I don't receive my order?
If your order doesn't arrive within the specified delivery time, please contact us at info@Stelvix.com. We will check the status of your delivery and ensure that you receive your product.